Use smart automation to streamline your customer service processes

Freshdesk allows you to effectively manage your customer care and support processes by encouraging collaboration across teams and channels. Resolve customer inquiries, manage incoming tickets, and improve your self-service functions to deliver the best customer experience possible.

With Databox, you can track your most important customer success metrics alongside performance data from your other important marketing and sales tools. Connect your Freshdesk account to build custom reporting dashboards and instantly monitor it all on any device: computer, mobile, Apple Watch, TV display, and Slack.

While a direct Databox + Freshdesk integration is not yet available, you can get started syncing your Freshdesk data using one of ouralternative connection options, including Zapier, Integromat, and the Databox API.

Category:Help DeskVendor URL:freshdesk.com

All your KPIs on Mobile

• Start your day with a Scorecard.Delivered right to your phone, your daily scorecard ensures you start the day in the know.
• Be the first to know.Get a heads up when something important changes suddenly or when trends are emerging.
• Take actions.Annotate and share with your team to make sure you’re all on the same page.